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OUR TRADING HOURS FOR CHRISTMAS & NEW YEAR 2012 ARE AS
FOLLOWS: We are taking a short break from
Friday 23rd December until Tuesday 3rd January 2012, so no orders will be processed or
posted during that time. If you have a question regarding a product
please do not hesitate to drop us an email , BUT please include your phone
number for quickest response. Landline is preferred. Even though we try to answer your email
enquiries promptly it can be much slower particularly for lengthy
answers due to time limits for packing and sending out the daily
orders. We always do our very best to answer your query
as promptly as possible, but if you need to know
immediately then please phone (08)
98514126 During WA Business
Hours ~~PLEASE NOTE the following about our Phone
lines~~
Please call our landline number when you
next need to speak with us. You can also call us
the mobile number 042-7514126 as well, if
that is your preferred option, but landline is easiest for us as we don't have to stand by the
window to get reception. 8.30am - 4.30pm (WA Time) Monday-Tuesday-Wednesday-Friday 9am - 2pm (WA Time) Saturday OFFICE IS CLOSED THURSDAYS & SUNDAYS Please note that sometimes we are unable to answer your call in the designated hours above so your call may be diverted to a Mobile phone where you can leave a message if you want to. If you leave a contact number (landline # is preferred please) along with your enquiry , we shall return your call a.s.a.p. That's a PROMISE ! Please also remember there is several hours time difference between WA and all other States , WA is BEHIND QLD.,NSW.,Vic.ETC. If you call before 8am WA time , there will be no-one in the office to answer your enquiry. Where are we located ? South Coast of Western Australia. However, as we are not a walk in store , pick up is not an option.
~~SPECIAL NOTICE FOR OUR NEW ZEALAND CUSTOMERS~~ PLEASE BE AWARE THAT THE ACTUAL SHIPPING COSTS WILL BE MUCH LESS THAN SHOWN AT CHECKOUT. THE CALCULATOR IS SET FOR THE MOST DISTANT LOCATION TO COVER CUSTOMERS FROM THE U.K. & U.S.A. PLEASE REST ASSURED WE WILL ADJUST THE SHIPPING TO THE CORRECT AMOUNT BEFORE PROCESSING YOUR ORDERS. |